Applicant Advice: Check. Your. Email.
Chicago Tribune: "Email is not the default for most teenagers, but it remains the primary avenue for colleges to communicate with prospective and current students. That can mean aggravation for college-bound teens and their families at the time of year when schools send critical admissions and financial aid information mostly via email ... If students aren’t in the habit of sifting through their clogged accounts, they could be missing looming deadlines, to-do notices to complete their applications and announcements about financial aid, scholarships and awards."
"This dynamic can be confounding for adults because teenagers typically are nimble with technology. But some say email aversion has less to do with mastering the mechanics of it and more to do with learning executive functioning skills they need for college and beyond. Thus, it falls to teachers, counselors, mentors, parents or even email-weary older siblings to send up flares, smoke signals, whatever it takes (other than email) to get the message across: Check. Your. Email."
"One suggestion is students should establish a separate, dedicated email account just to gather the college information ... Another idea is create a shared email account both a student and parent can access. Continue to use that throughout college to collect important notices — like tuition payments ... All else failing, it could come down to old-fashioned pestering by parents — and patience. Some parents text or Snapchat their teens to tell them to check their email. As a last resort, some screenshot emails and text those to their kids."